Handmade suede moccasin with blue tassels

Free Shipping

We are pleased to offer 100% free worldwide shipping on all orders. No hidden charges or regional fees — your handcrafted leather shoes are delivered right to your doorstep with care and precision.

Processing Time (Handling Time)

All orders are carefully inspected and processed within 3 to 4 business days before shipment to ensure premium quality and accuracy.

Transit Time

Once dispatched, please allow 5 to 7 business days for delivery. Shipping times may vary slightly depending on your location, but we always strive for timely and reliable service.

Returns

We understand that unexpected issues can occur. Returns or refunds are only accepted if your product arrives damaged or an incorrect item is delivered. Please inspect your order upon receipt and contact us immediately if there’s a concern.

Refunds

After receiving and inspecting your return, we’ll notify you of the refund approval or rejection. Approved refunds are processed to your original payment method within 10 business days. Please note your bank or card issuer may take additional time to post the refund. If 15 business days have passed since approval, kindly reach us at info@xyz.com.